The Compostela: Rúa Carretas 33, 9:00 to 19:00, with a QR ticket
Checked 23/09/2026You collect the Compostela at the Pilgrim’s Reception Office, Rúa Carretas 33. It opens every day from 9:00 to 19:00. Closed on 25 December and 1 January. To collect it you need to get a ticket with a QR code, which lets you see the queue status in real time.
Almost everyone arrives in Santiago with two questions: whether their kilometres will count, and whether they’ll lose the afternoon in the queue. The first depends on the credential (pilgrim passport) you bring. The second, on the QR ticket: you get the ticket and go off for lunch without losing your place.
Requirement on foot or on horseback: 100 continuous km heading towards Santiago. If you start outside Spain, at least 70 km must be in Spanish territory.
By bike: 200 km. By sailing boat: 100 nautical miles and the rest on foot.
Reason: you have to state a religious reason, or “religious and other”. Otherwise the Office issues a different certificate.
Stamps: in chronological and geographical order, with a stamp at the start and end of each stage, dated.
Valid credential: the Office’s official model, or credentials “recognised by the Cathedral” handed out by parishes, authorised associations, albergues and confraternities.
It’s free and you collect it in person.
Distance certificate: same conditions as the Compostela. From November to March you can request it by email at [email protected]. The Office doesn’t publish its price.
When you don’t need this: If you don’t care about the certificate, you don’t need to go to the Office. You can visit the Cathedral just the same without a Compostela.
Pending: How long the queue takes in August and what time they stop giving out tickets: I’ll time it in person in high season and put it here, with the date. Until then I won’t give you a number.
Sources (every detail on this page comes from here):
- Pilgrim’s Reception Office · home page (opening hours and QR) · read on 23/09/2026
- Office · practical information (busy periods) · read on 25/09/2026
- Office · the Compostela (requirements) · read on 23/09/2026
- Office · the credential · read on 23/09/2026
- Office · distance certificate · read on 23/09/2026
Signed: David, from Santiago de Compostela. If something has changed and I don’t know yet, email me at [email protected].